End User Support Engineer

Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products in very large IT deployments around the world. Vennote Technologies Limited has certified skilled technical resources delivering world-class implementation and support services through the use of best practices.

Role Description

• This is a full-time on-site role in Port Harcourt for an End User Support Engineer. The role involves providing troubleshooting, technical support, customer support, and expertise in operating systems on a day-to-day basis.

Responsibilities

• Troubleshooting and technical support skills
• Customer Support and Customer Service Skills
• Expertise in Operating Systems
• Strong problem-solving and analytical abilities
• Excellent communication and interpersonal skills
• Ability to work well under pressure and in a team environment.
• Experience in IT support or a related field
• Hands-on knowledge of Windows 11 in an enterprise environment, Microsoft Intune, patching, and troubleshooting network printers

Qualifications

• BSc in Computer Science, Electrical Engineering, or related field.
• 3–5 years of experience in IT support and troubleshooting.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus
• Experience working in a telecommunications company.
• ITIL v4 Certification is a plus.

How to Apply

Interested and qualified candidates should send their applications to faith. onokhoikhua@vennote.com and/or dave.nwokedi@vennote.com using “End User Support- Port Harcourt” as the subject of the email.

Note: All applications will be treated with strict confidentiality. Only suitable candidates will be contacted.