Social Media/Community Builder (NYSC)

Seamfix Limited is on a quest to within the next 9 more years (in line with our 10 year strategic objectives) to deliver value to 1 billion end customers, empower 10 thousand businesses and build 1 thousand leaders. So far, we have delivered value to over 200 million end customers and about 1 thousand businesses however, we want to massively scale up this impact to ensure over 10 thousand businesses are empowered to do more and achieve more daily – these businesses will be empowered to be more successful and create wealth for their dependents because we dared to exist!

In Seamfix, we are extremely aware that there is endless possibilities if we can be one united people that speak the same creative language, create with the same image or picture of success and work towards the same end goal hence, we are looking for one who is a team player, who will resonate deeply with our vision, speaks the same creative language and desires same or even bigger impact.

We help organizations to acquire and service a lot of customers digitally by seamlessly automating their onboarding and service delivery processes, so that they can be more productive, make their customers happy and boost their revenues.  Our identity and essence is solving problems in a very seamless manner in line with our name; Seamfix is coined from Seamless fixing of problems.

WHAT YOU NEED TO KNOW:

• Set and implement social media and communication campaigns to align with marketing strategies
• Work with the Art Directors to provide engaging text, image and video content for all social media accounts.
• Respond to comments and customer queries in a timely manner.
• Monitor and report on feedback and online reviews
• Organize and participate in events to build community and boost brand awareness
• Coordinate with the Marketing and Communications team to ensure brand consistency
• Liaise with the Product team to stay updated on new products and features
• Build relationships with customers, potential customers, industry professionals, writers and journalists
• Stay up-to-date with digital technology trends

WHAT YOU WILL BE NEEDING:

• Proven work experience as a community manager
• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
• Ability to identify and track relevant community metrics (e.g. engagement metrics)
• Excellent verbal communication skills
• Excellent writing skills (Have your way with words)
• Hands on experience with social media management for brands
• Ability to interpret website traffic and online customer engagement metrics
• Knowledge of online marketing and marketing channels
• Attention to detail and ability to multitask
• BSc degree in Marketing or relevant field

WHAT YOU WILL BE GETTING:

• Competitive Compensation
• Laptop for work
• Health Insurance
• Employers pension contribution
• Flexible and remote work culture
• Work with really smart people