General Manager

RxAll International Limited – Founded in 2016, RxAllng is Africa’s largest digital pharmacy platform. We enable patients buy high quality AI-authenticated medicines from trusted offline pharmacies who use our AI-enabled inventory software to ensure availability. We pool the procurement of our network pharmacies and enable patients get the lowest prices.

Role Summary

• The General Manager is the Company’s chief operating leader in Nigeria.
• This role owns the P&L for the entire B2B operation.
• The GM is responsible for planning, budgeting, variance tracking, and dashboard reporting across all KPIs and OKRs.
• The GM directly covers the Oyo, Osun, Ondo, and Edo territories for business development while providing supervisory oversight of all other territories.
• This is not an administrative role.
• This person must be a hands-on builder who can sell, manage a credit portfolio, lead a team, and report to a demanding board with data and precision.

Role Description

• This is a full-time, on-site General Manager role based in Ibadan.
• The General Manager will oversee day-to-day operations, including managing teams, optimizing workflows, and ensuring that local activities align with RxAll’s strategic objectives and performance targets.
• This role will be responsible for driving commercial growth, managing relationships with hospitals, pharmacies, wholesalers, and other partners, and ensuring high standards of service delivery.
• The General Manager will monitor key performance indicators, manage budgets, and coordinate with product, finance, and technology teams to implement initiatives that improve efficiency and customer satisfaction.
• The role also includes responsibility for compliance with relevant regulations, risk management, and fostering a collaborative, high-performance culture.

Key Performance Indicators (KPIs)

• Monthly B2B Sales: Ramp from to N1B monthly sales (by Dec 2026).
• P&L Management: Maintain 5%+ gross margin on all disbursements.
• New Customer Acquisition: 1,300 cumulative new customers by Dec 2026.
• Customer Retention: 95%+ monthly active customer retention rate.
• Default Rate: Get to 0.5% by Dec 2026.
• Collection Rate: Achieve 99%+ collection rate by Dec 2026.
• NPL Ratio: Q2 max 2.5%, Q3 max 1.5%, Q4 max 1.0%.
• Weekly KPI dashboard delivered to CEO every Monday by 10am WAT.
• Monthly variance report (budget vs. actual) delivered by 5th business day.
• Legacy Debt: Support recovery of N100M portfolio by Q4.
• Team Performance: 95%+ daily attendance, <15% voluntary turnover in 90 days.

Requirements

Qualifications and Experience:

• Must show proof of having held a pan-Nigeria General Management responsibility with P&L functions for at least 3 years.
• Bachelor’s Degree in Business Administration, Finance, Pharmacy, or related field. MBA or Master’s Degree strongly preferred.
• 8-10 years of progressive experience in sales management, general management, or operations leadership.
• Minimum 3 years in a senior leadership role managing a P&L of N100M+ annually.
• Proven track record in pharmaceutical distribution, FMCG, microfinance, fintech, or trade credit.
• Experience managing field sales teams of 30+ people across multiple states in Nigeria.
• Fluent in English and Yoruba. Pidgin is an advantage.
• Proficient in Excel, Google Sheets, CRM tools, and dashboard/BI tools.
• Must own or have access to a reliable vehicle for field visits. Official Vehicle is to be provided on completion of reference, guarantors and background checks

Required Behavioral Competencies:

• Ownership mentality: treats the business like their own money is at stake.
• Data-obsessed: decisions backed by numbers, not feelings.
• Relentlessly accountable: no excuses, no deflection, owns outcomes.
• Builder mindset: thrives in ambiguity, builds systems from scratch.
• High integrity: handles large financial portfolios with zero tolerance for shortcuts.
• Aggressive but ethical: pushes hard for results within the rules.
• Comfortable with remote leadership: provides transparent reporting to a US-based CEO.

Compensation Structure

• Base Salary: N600,000 – N800,000 gross monthly (depending on experience).
• Commission: 0.15% of total monthly new B2B sales disbursed (e.g., on N500M = N750,000; on N1B = N1,500,000).
• Performance Bonus: Quarterly performance bonus tied to KPI achievement (up to N500,000 per quarter through bonus pool).
• Benefits: HMO, pension (employer contribution), 13th month salary, transport/vehicle allowance, phone allowance, annual leave.
• Total OTE (On-Target Earnings): N7.2M – N12M+ total annual compensation at full target achievement.

How to Apply

Interested and qualified candidates should click here to apply online.