Assistant Outlet Manager

Expected to open 2025, Hyatt Regency Lagos Ikeja is ideally located in the serene GRA and just moments away from Murtala Muhammed International Airport. Hyatt Regency Lagos Ikeja is a premier hotel in Lagos, Nigeria, offering the perfect blend of convenience and elegance where our guests feel comfortable, connected, and encouraged to be their best selves because they are welcome and relaxed in our care.

Hyatt Regency hotels and resorts are founded on openness – our colleagues consistently serve with open minds and open hearts to deliver unforgettable celebrations, effortless relaxation and notable culinary experiences alongside expert meetings and technology-enabled collaboration.

Job Summary

• We are looking for Assistant Outlet Manager to join our pre-opening team at Hyatt Regency Lagos Ikeja.

About the Role

• The Assistant Outlet Manager role at Hyatt focuses on supporting the Outlet Manager in running a restaurant, bar, or café as a profitable, guest‑focused operation.
• The position requires hospitality management experience, strong leadership, and the ability to balance guest satisfaction with financial performance.

Key Responsibilities

Operational Management:

• Assist in managing the outlet as an independent profit Centre.
• Ensure smooth daily operations in line with Hyatt International standards.
• Maintain compliance with brand standards and corporate strategies.

Guest Experience:

• Deliver maximum guest satisfaction through service excellence.
• Handle guest complaints and feedback professionally.
• Ensure consistent quality in food, beverages, and service.

Financial Oversight:

• Help monitor budgets, costs, and revenues.
• Support initiatives to drive sales and profitability.
• Assist in inventory control and cost management.

Team Leadership:

• Supervise and train outlet staff.
• Support scheduling and workforce planning.
• Foster a positive work environment aligned with Hyatt values.

Qualifications

• Education: Degree, Diploma in hospitality / restaurant management.
• Experience: 2–3 years in a similar role, preferably in luxury hotels or large restaurants.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proven track record in revenue growth and cost control.
• In-depth knowledge of food & beverage operations, menu planning, and inventory management.

What We Offer

And we offer a great range of benefits, including:

• Long term career growth opportunities.
• A motivated and connected team.
• 12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts.
• And a company that truly cares.

How to Apply

Interested and qualified candidates should click on the link to apply here.