Project Manager – Professional Services

Clickatell is a cutting edge technology company and global leader in mobile messaging that enables effortless, personalized, and contextual digital interactions between businesses and their customers.

Responsibilities of the Role

• Manage deployment/integration activities for key, mainstream customers from contract to launch.
• Manage different types of projects and activations by developing project plans and ensuring optimal utilization of all tools to track progress and monitor roadblocks.
• Establish all project requirements and ensure compliance to all timeframes and prepare appropriate presentations for all customers.
• Coordinate all activities, both internal teams, customer teams and (when appropriate) third party (external) teams.
• Measure, control and report on all project activities related to milestones.
• Identify key weaknesses and failure points in current project implementation plans and spearhead process improvements towards best practice
• Guiding customers through required implementation processes and act as focal point for project communications.
• Ensure successful deployments to consumer usage.
• Managing issue escalation and resolution processes on behalf of the customer We Are On A Learning Journey.

Requirements of the Role

• 3+ years of software implementation project management experience in a fast paced, high-growth organization, working with high profile customers in a project management capacity
• Implementing and successfully managing projects or initiatives
  Experience with payments, telecoms or fintech environments in a SAAS architecture will be an advantage.
• Knowledge of different deployment methodologies is a requirement.
• Strong business acumen, analytical and problem skills, and focus
• Understanding of MS suite of products, Jira, Confluence and Asana will be an advantage.
• Ability to work with stakeholders at different levels across cultural and time zone barriers.
• Project management tools and best practice for enterprise solution implementation.
• Expert ability to handle high profile customers and complex technology projects.
• Proven ability to interact with Senior client decision makers, building confidence to deliver on strategic projects.

Perks of the Role

Medical Aid contribution
Pension fund contribution
Quarterly performance incentive bonus
Risk benefit company contributions
Reimbursable communications allowance for internet and mobile phone bills
Half-day off on your birthday
5 personal days leave a year, over and above your annual leave
Remote Working possibility
Home office set-up with laptop, monitor and other related items.

How to Apply

Interested and qualified candidates should click on the link below to apply.