C & I Leasing Plc
C & I Leasing Plc was incorporated in 1990 as a limited liability company and was subsequently licensed by the Central Bank of Nigeria (CBN) as a finance company, to provide amongst other services, operating and finance leases.
Responsibilities
- Physical and system stock receipt and issuance; and stock taking.
- Cleaning the shop and following 5s standards to keep the shop neat.
- Log and resolve all customer issues and assist customers in their inquiry
- Ensure that all posters, demos, and marketing materials are visible; and present themselves diligently as the face of the client.
- Issuing and allocating stock and sales material to sales team.
- Offer any support that the sales team requires
- Performing reverse logistics on behalf of the sales team Stock management .
- Receiving stock Issuance of stock to the customers and sales team working in the shop Reverse logistics for returns on a strict schedule without a miss .
- Tracking inventory movement and issuance, ensuring it is up to date Customer service and diagnostics.
- Supporting customer Phone repairs through client elected repair partners.
- Giving clients tandard customer experience to all customers who walk into the shop, attending to all their requests.
- Performing device swaps and cancellations .
- Tracking all pending customer issues and ensuring quick turn-around time.
- Other tasks assigned to them by the supervisor.
Experience / Skills & Competencies / Licences & Certifications / Education Required
- HND / B.Sc in any field or tertiary training in customer service.
- At least 1 year experience in customer care.
- Front office management is an added advantage Basic excel knowledge.
How to Apply
Interested and qualified candidates should send their CV to: rotimi.omoera@c-ileasing.com using the Job Title as the subject of the mail.