Front Desk / Receptionist

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

Job Summary

• The Front Desk Associate is responsible for delivering an exceptional client experience from the moment a client walks in to the moment they leave.
• This role combines: Client hospitality, Booking management, Payment handling, Merchandise sales and Studio organization.
• This is a high-responsibility position that requires professionalism, attention to detail, and positive energy.

Key Responsibilities

• Warmly welcome and check in clients
• Guide new clients through studio procedures
• Manage bookings, cancellations, waitlists, and package purchases
• Process payments, issue receipts, and reconcile daily transactions with full accuracy
• Promote and sell merchandise (grip socks, apparel, accessories)
• Track inventory and maintain attractive displays
• Ensure reception area cleanliness, hygiene standards, and overall studio organization

Requirements

• Well-spoken, articulate, and professionally groomed
• Friendly, calm under pressure, and detail-oriented
• Tech-savvy and comfortable with booking systems
• Trustworthy, punctual, and reliable
• Fit, health-conscious, and aligned with luxury service standards
• Experience in hospitality, fitness, retail, front desk, or POS systems preferred
• Integrity, professionalism, and positive energy are essential.

Qualifications & Experience

• OND / HND  B.sc in Business Administration, or a related field.
• 2–4 years of relevant experience inhospitality, fitness, retail, or front desk roles
• Experience handling payments and POS systems
• Customer service background
• Familiarity with port and terminal operations is an added advantage.

How to Apply

Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using “Front Desk/ Receptionnist-14” as the subject of the email