Front Desk Officer

ResumeSurge – we connect ambitious businesses with exceptional talent. We are a forward-thinking recruitment consultancy dedicated to helping companies find the right people to drive their success — and helping skilled professionals find the right opportunities to advance their careers.

Job Summary

• We are seeking a young, presentable, and customer-focused Front Desk Officer to serve as the first point of contact for visitors, clients, and employees.
• The successful candidate will be responsible for managing the reception area, attending to inquiries, handling calls, and providing general administrative support to ensure a professional and welcoming experience.

Key Responsibilities

• Welcome and receive visitors, clients, and guests in a professional and courteous manner.
• Manage the reception area and ensure it remains clean, organized, and presentable.
• Answer, screen, and direct incoming calls to the appropriate departments or personnel.
• Attend to visitors’ inquiries and provide accurate information or direct them appropriately.
• Maintain visitor logs and other relevant front desk records.
• Receive and direct incoming correspondence, parcels, and documents.
• Schedule and coordinate appointments and meetings when required.
• Provide basic administrative and clerical support to the office.
• Assist with document preparation, filing, photocopying, scanning, and other office tasks.
• Coordinate with internal teams to ensure visitors and requests are attended to promptly.
• Handle routine inquiries professionally and escalate issues when necessary.
• Perform other duties as assigned by the supervisor or management.

Requirements

• Bachelor’s degreein Business Administration, Mass Communication, English, Public Administration, or a related field.
• 0–2 years of relevant work experience.Fresh graduates are encouraged to apply.
• Excellent verbal and written communication skills.
• Pleasant, confident, and professional personality.
• Good customer service and interpersonal skills.
• Proficiency in Microsoft Office tools, particularly Word and Excel.
• Good organizational and time-management skills.
• Ability to multitask and work effectively in a professional environment.
• Must be presentable, courteous, and attentive to detail.
• Ability to maintain confidentiality and demonstrate professionalism at all times.

Ideal Candidate:

• The ideal candidate should be ayoung, energetic, well-spoken, and professional recent graduatewho enjoys interacting with people and can represent the organization positively at the front desk.

How to Apply

Interested and qualified candidates should click here to apply online