Customer Service Representative

Kanselor Business Innovation Campus Limited is a business operation management, market storm promotion, recruitment, product launch and sales inventory management.

Job Description

• We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will provide excellent customer service, handle customer inquiries, and resolve issues in a timely and professional manner.

Responsibilities

• Respond to customer inquiries via phone, email, and social media
• Resolve customer complaints and concerns in a timely and professional manner
• Provide product information and answer customer questions
• Collaborate with other teams to resolve customer issues
• Maintain accurate records of customer interactions
• Meet or exceed customer satisfaction targets

Requirements

• Candidates should possess a B.Sc, HND, or OND in a related field with 1-3 years of customer service experience
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office applications

How to Apply

Interested and qualified candidates should their CV to: nkem.kiyix@gmail.com using “Customer Service Representative – Aba” as the subject of the email.