Janitorial and Outsourcing Operations Officer

Smart Partners Consulting Limited (SPCL) is an indigenous consulting firm poised on the business model of collaboration to provide professional services of Human Resources and Business Strategy to different companies in various sectors of Nigeria’s economy. It was incorporated in July 2013. Our idea of collaboration and partnership involves the synergy of tested experts in the market place to research, identify and proffer solutions to the ever dynamic needs of our Clients.

 

Job Summary

• The Facility and Operations Officer will oversee daily service delivery for cleaning and fumigation operations across residential and commercial/industrial sites.
• The role is responsible for coordinating custodial teams, managing schedules and deployments, recruiting and onboarding custodians, controlling inventory, and ensuring strict compliance with health, safety, and sanitation standards.
• The officer will also handle client concerns to ensure efficient, safe, and high-quality service delivery.

 

Key Responsibilities

Operational Management:

• Manage day-to-day cleaning, janitorial, and fumigation/pest control services for residential and commercial clients.
• Coordinate staff deployment, work schedules, and site coverage to meet service requirements.

Recruitment & Onboarding:

• Source, recruit, and onboard cleaning and technical staff (custodians and fumigation personnel).
• Ensure proper documentation, orientation, and compliance with company standards.

Team Leadership & Supervision:

• Supervise custodial and technical teams, providing on-the-job training and coaching.
• Monitor performance and enforce discipline and productivity standards.

Quality Control & Site Inspection:

• Conduct routine site inspections to ensure adherence to sanitation standards, safety protocols, and company policies.
• Implement corrective actions where service gaps are identified.

Inventory & Equipment Management:

• Manage inventory of cleaning chemicals, consumables, and equipment.
• Ensure proper use, storage, and maintenance of machines such as scrubbers and thermal foggers.

Client Relations:

• Respond promptly to client inquiries, service requests, and complaints.
• Maintain strong client relationships to ensure satisfaction and service continuity.

Safety, Health & Compliance:

• Ensure all operations comply with environmental, health, and safety regulations.
• Conduct safety audits, risk assessments, and enforce health protocols, especially in sensitive environments such as food processing or medical facilities.

Key Job Functions:

• Scheduling staff shifts and site visits.
• Managing inventory of chemicals, tools, and equipment.
• Conducting safety audits and risk assessments.
• Ensuring compliance with sanitation and health regulations.

 

Requirements & Qualifications

• Education: HND/BSc in Environmental Sciences or related disciplines.
• Experience: Minimum of 3–5+ years’ experience in facility management, cleaning services, fumigation, hospitality, or related fields.

Skills & Competencies:

• Strong leadership and people management skills
• Excellent organizational and coordination abilities
• Good knowledge of cleaning techniques, chemicals, and sanitation standards
• Technical understanding of cleaning and fumigation equipment
• Certifications: Relevant facility management or HSE certifications are an added advantage.

 

Method of Application

Interested and qualified candidates should send their CV to: talent@smartpartnersng.com using the job title as the subject of the email.