Ileoja Marketplace
Ileoja Marketplace is a leading company with operations across diverse sectors, including eCommerce, Real Estate, Business & Tech Education, Farming and more. Our innovative culture allows students to engage in meaningful projects while developing their professional skills.
Job Summary
- We’re seeking a dedicated Customer Support Representative to join our team and ensure smooth order processing and delivery management.
- The ideal candidate should be detail-oriented, professional, and an excellent communicator who can ensure a seamless experience for our customers.
Responsibilities
- Verify customer orders through calls or messaging apps to ensure accuracy.
- Follow up with delivery agents to confirm timely and successful deliveries.
- Provide customers with timely updates on their orders, including delivery schedules or any changes.
- Maintain accurate records of orders and deliveries for easy reference.
- Relay common customer feedback and delivery issues to management to improve service.
Requirements
- Must dress professionally and represent the brand’s image.
- Outgoing, with the ability to communicate confidently and effectively.
- Required for communication with customers and delivery agents.
- Ability to manage multiple orders and handle follow-ups efficiently.
- Must be 18 years or older.
Benefits
- Monthly Salary with performance-based incentives.
- Gain valuable experience in customer support, order processing, and logistics.
- Potential for growth and promotion within the company based on performance.
- Work in a supportive, goal-driven team that values communication and customer satisfaction.
How to Apply
Interested and qualified candidates should click on the link below to apply online.